Customer Service 
Accessing Your Account

 

Issue: I have registered for an account on adr.org, but I cannot access my account.

Solution: Before using your adr.org account, it has to be verified. An email was sent to the email address that you provided. Please click on the link within the email to complete the registration process.
 

Issue: I tried to reset my password, but I am getting an error message.

Solution: You will receive an email from do-not-reply@adr.org with the subject of “adr.org – Password Recovery.” Click on the link provided in the email and create a new password. If you did not receive an email, please check your spam folder.
 

If you are still unable to access your account, please call Customer Service.

ADDITIONAL RESOURCES

Customer Service
800.778.7879

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